All projects begin with an idea or concept, and end with implementation. Business analysts and testers play a key role throughout the entire software development life cycle. Skilled business analysts and quality assurance analysts reduce risk, identify issues early and help keep projects on track and on budget.

The objective of this course is to understand the business analyst’s role, the basic fundamentals of quality requirements, the difference between quality assurance versus quality control, and testing concepts and execution.

This class is appropriate for IT project managers, programmers, business analysts, quality assurance analysts, testers and their managers.

Day 1 Agenda:

• Introduction to Quality Concepts in Project Management
• Customer expectations
• Fitness for use
• Quality Assurance and the Project Life Cycle
• Cycle Phases
• Defect Introduction and Impacts
• Quality Assurance v. Quality Control
• Prevention v. Detection
• Exercise – Build a Tower
• Requirements Gathering
• Prioritization
• Change Management
• Writing Testable Requirements
• Validation and Verification
• Exercise – Revisit the Tower
• Wrap-up

Day 2 Agenda:

• Introduction to Testing
• Unit Test
• Systems Testing
• User Acceptance Testing
• Load/performance Testing
• Test Strategy – Where do we start?
• Requirements Review
• Test Plan
• Test Cases
• Test Data
• Testing Execution Management
• Setting up the environment
• Defect Tracking
• Reporting
• Retesting
• Wrapping up Testing – Lessons Learned