WORKSHOP SYNOPSIS:

You’ve read and heard it all before. Our organization must be disciplined. Our organization must be resilient. Well, should we be disciplined or resilient? The short, ideal answer is… yes! We need both. The trick lies in knowing when and how to use each.

In this provocative and exciting workshop, we will explore the creative notion of being 90% disciplined in the process of daily work, and 90% resilient when the need arises.

This workshop is based on twenty-plus years of experience in Change Management, from Total Quality to Lean Six Sigma. The themes and processes presented have been proven consistently across all the process ‘names’ of the past two decades.

We’ll use real, hands-on tools and techniques to determine how to decide, and what to do once we have. You will leave with real knowledge and tools that can be applied immediately to your work as leaders.